Course Help & Support

Technical Requirements

Cookies

Cookies must be enabled.

Popup blockers

Disable popup blockers to allow access to the Online Learning Center.

Plug-ins

Some content may require plug-ins or specialized software programs to support file formats used by this course. Links to plug-ins are provided below and can be downloaded without charge.

Adobe Acrobat Reader

Adobe Shockwave

Apple QuickTime

Microsoft PowerPoint

Support

For technical questions:

Email support@certification-partners.com

Call U.S toll-free: 866-370-3511 or International: 602-794-4155

Technical support hours: 8 am to 10 pm (Eastern Time) Monday-Friday

For CM Program questions:

Email icpmcm@jmu.edu

Call U.S. toll-free: 800-568-4120 or International: 540-568-3247

CM Program support hours: 8 am to 5 pm (Eastern Time) Monday-Friday